Touches, a Shopify store for antiques, needed to streamline operations and enhance customer experience. Wafir provided AI-powered business automation solutions, automating tasks like inventory management, customer service, and order processing.
With Wafir’s AI automations, Touches reduced manual errors, increased efficiency, and provided 24/7 customer support via an AI chatbot. This resulted in a 15% increase in customer satisfaction and a 20% reduction in operational costs. The AI integration allowed Touches to focus on its unique, curated product offerings while technology handled the backend.
Wafir’s AI business automation transformed Touches into a more agile and responsive Shopify store.
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